
Privacy Policy
Last modified: 29th January 2025
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Updated how your data is captured through analytics - Including Microsoft Clarity
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Cleaned up the term's content structure.
VFTB Radio Respects Your Privacy
This Policy explains when and why we collect personal information about people who visit our website or web application, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or web application, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to joel@thedigitalguru323.com.
Personal Data We Receive When You Use VFTB Radio Services (Web & Mobile Apps)
Name & Email Address
We use this information to create your account and provide the service. This information is required for Station owners, managers, music controllers, DJ's and Guest DJ's.
lP Address
This is used to track logins of our station admin users and is stored in our encrypted database.
We also process the IP address of any listeners to a station. This data is used to gauge the approximate location for royalty reporting purposes and is anonymised prior to storage & aggregation.
Spoken Word
By using Radio.co, it's very nature will comprise of spoken word. A voice is considered personal data as is any contents of spoken word. Radio.co includes show automation and live recording functionality which involves storing spoken word content as audio files. As these files are designed for public consumption they are not stored in an encrypted means. It is important any data subjects included in your spoken word content have agreed to the processing of their personal data in accordance to your station's own privacy policy. Radio.co operates as a data processor in this instance. Spoken word content is stored in the USA.
Cookies, Log Files, & Other Tracking Technologies
We use cookies and URL information to gather information regarding the date and time of your visit and your searches. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to provide you with a more personal and interactive experience on the Radio.co Services and to improve our marketing efforts, including through the use of targeted advertising.
Persistent cookies may be removed by following instructions provided by your browser. If you choose to disable cookies, some features of the Radio.co Services may not work properly. For more Information regarding cookies and other tracking technologies, please see Cookie Information below.
By using the VFTB Radio services we may store information about what pages have been visited and when. This is to help us improve the usability of our services.
Personal Data Collected on Contact
Personal Data You Provide to Us Voluntarily – We collect information about you that you voluntarily provide to us when you: (i) contact us to learn more about VFTB Radio, Subscribe to a mailing list or other opportunities you indicate are of interest at the time; or (ii) contact customer service. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our VFTB Radio Services, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with the VFTB Radio Services. Payment information collected is processed securely by our Payment processor and is not stored in TGD Media databases. This is bound by our processors privacy policy and will not be passed on to third parties under any circumstances.
Retention
We collect and retain Personal Data submitted to VFTB Radio in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.
How We Share Your Personal Data
Under no circumstances will we directly disclose or sell your personal information to any third party not directly affiliated with TDG Media operations without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).
We will not sell or provide your information to third parties for marketing purposes.
We share Personal Data in the following situations.
Third Party Tracking Companies
When you sign up for the VFTB Radio Services we share your hashed User ID, a portion of your Profile Information, Location Information, and demographic information with analytics partners. These third parties may also collect information directly from you as described in this Privacy Policy through tracking technologies such as cookies.
The privacy policies of these third-party companies apply to their collection, use and disclosure of your Personal Data. For example, one of our partners is Google Analytics which collects information and reports website trends without identifying individual visitors. Information about Google's privacy policy can be found here. See the YOUR CHOICES section of this Privacy and Cookie Policy for information on your ability to opt-out of Google Analytics. Another partner, Intercom, provides us with the technology to allow us to collect certain information and reports on usage trends without identifying individual visitors (e.g., daily active users, monthly active users, time in app, etc.) and tools which allow us to communicate with users (via an inbox message) within the Radio.co web app, mobile app or out of app (e.g. via email).
Such user communications allow us to message users based on criteria, such as Location, certain profile information, and/or user activity in the Radio.co App. For more information on third-party tracking technologies, please see Cookie Information
Third-Party Service Providers
We share your Personal Data with third-party service providers to: provide you with the VFTB Radio Services; conduct quality assurance testing; monitor activity on the VFTB Radio Services; provide technical support; and/or to provide other services to TDG Media.
Except as otherwise stated in this Privacy Policy, these third-party service providers are required by contract not to use your Personal Data other than to provide the services requested by Radio.co.
Please be reassured that we will not release your information to third parties beyond the VFTB Radio network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure online payment system, your payment is processed by a third party processor, who specialises in the secure online capture and processing of credit/debit card and PayPal transactions. If you have any questions regarding secure transactions, please contact us.
How We Protect Your Personal Data
We take data security very seriously. We have strict policies in place to help ensure your Personal Data is protected. Our databases are backed up regularly, and any data collected from you is sent over an encrypted SSL secure connection. Security of our data is important to us and we take every possible reasonable measure to prevent against loss, damage, theft or misuse where possible.
Any data processed by one of the third parties working on our behalf is also sent over an encrypted SSL connection. Third parties are contracted to provide a high level of security on their systems.
In the event that we are required by law to inform you of any unauthorized access to your Personal Data, we may notify you electronically, in writing, within a reasonable timeframe if permitted to do so by law.
Use of Cookies
Like many other websites, the TDG Media website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your login preferences. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Links to Other Websites
Our website, help centre and web application may contain links to other websites run by other organisations. This privacy policy applies only to our services‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
App & Website Recording
Our apps and websites use analytical services to capture how you use and interact with our products/services through behavioural metrics, heatmaps, and session replay to improve and market VFTB Radio. App and website usage data are captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. Only general information is captured, like the type of browser or operating system you are using, screen resolution, and which parts of the site you interact with. No sensitive data is captured or read by these services. We use website recording services to improve our services’ usability and see how visitors interact with features and pages. Information collected from these services is entirely anonymous.
Cookie Information
What Are Cookies?
“Cookies” are small text files placed on your device or browser when you visit a website or otherwise interact with an online service. Cookies collect and store information, which is sent back to our servers or those of third parties. Typically, cookies contain the domain name from which the cookie originated, the “lifetime” of the cookie (i.e., how long it lasts), and a randomly generated unique number or similar identifier. A cookie can also contain information about your device, such as settings, browsing history, and activities while using the TDG Media Services. To learn more about cookies, we encourage you to visit www.allaboutcookies.org.
First-party & Third-party Cookies
There are first-party and third-party cookies in connection with the Radio.co Services. First-party cookies are cookies placed on your device directly by us. For example, we use first-party cookies to better understand your use of the VFTB Radio Services.
Third-party cookies are placed on your device by our partners and service providers. For example, we use third-party cookies to gather performance data or to enable you log on using a third-party social media platform.
Session & Persistent Cookies
All cookies have an expiration date. There are session cookies which only last until you close your browser. We use session cookies for many reasons, including to learn more about your use of the VFTB Radio Services during a single browsing session so we can continue to ensure the VFTB Radip Services are effective and efficient. Persistent cookies have longer lifespans and are not automatically deleted when you close your browser. These types of cookies are typically used to help expedite your use of the VFTB Radio Services and for performance evaluation purposes.
Do You Use Other Tracking Technologies Besides Cookies?
Yes, we use other tracking technologies such as web beacons (also known as pixel tags or clear gifs) or tracking URLs for similar purposes as cookies. Web beacons are tiny graphics files that contain a unique identifier that enable us to recognize when a person visits our Services. Tracking URLs are custom-generated links that help us understand where the traffic to our webpages comes from.
How Does Radio.co Use Cookies?
As described in greater detail below, we may use cookies for the following purposes:
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To collect statistical data on our users’ interactions with the Radio.co Services;
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To conduct essential functions, such as identifying trusted web traffic
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Delete your Personal Data.
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To integrate with third-party social media platforms
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To track your behaviours and browsing activities over time across multiple websites or other platforms; and
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To serve you with interest-based or targeted advertising on other websites.
When you use the Radio.co Services some or all of the following cookies may be set on your device:
Essential Cookies: these cookies are strictly necessary for the Radio.co Services to function optimally and provide you with the expected services. We do not allow the option to disable essential cookies, because without them the VFTB Radio Services cannot function optimally.
Analytics Cookies: these cookies help us understand how the VFTB Radio Services are being used, how effective marketing campaigns are, and help us customize and improve our Services for you. The information they gather is generally aggregated and anonymous, though some of these cookies may send certain pieces of information about you, including your personal data, to third-party service providers (e.g., Google).
Advertising Cookies: these cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, selecting advertisements that are based on your interests and measuring the number of ads displayed and their performance, such as how many people clicked on a given ad.
We may link the information collected by cookies with other information we obtain from you pursuant to this Privacy Policy and may use the combined information in ways as outlined herein. Similarly, the third parties who serve cookies within the Radio.co Services may link the data they obtain through their cookies within the Radio.co Services to other information they may have collected about you. Anytime you interact with or provide your Personal Data to a third-party site, we encourage you to consult the site’s privacy policy.